The terms that govern website use and chauffeur booking requests.
These terms explain the general basis on which you may use this website and request chauffeur services from Britannia Cars OXON LTD. The details and policies confirmed for an individual booking prevail if they differ from this general information.
Submitting a form, sending an email, or calling us is a booking request. A booking is confirmed only when Britannia Cars OXON LTD accepts the request and provides confirmation. Please check the confirmed journey details and tell us promptly if anything is incorrect.
Quotes are based on the journey and passenger information supplied at the time. A quote may need to be reviewed if those requirements change before confirmation. The accepted payment method, payment timing, and any booking-specific conditions will be stated in the confirmed booking details.
Please contact us as soon as possible if you need to change or cancel a request or confirmed booking. Any applicable change or cancellation policy will be provided or referenced during booking, and the policy attached to the confirmed booking prevails.
Please provide accurate pickup, flight, train, and contact details where relevant. We plan journeys with reasonable care, but timing can be affected by traffic, weather, closures, and other circumstances outside reasonable control. Waiting, meet-and-greet, and return arrangements depend on the confirmed booking details.
Passengers must act lawfully and avoid conduct that is unsafe, abusive, or likely to damage a vehicle. A chauffeur may decline or stop a journey where reasonably necessary for safety or legal compliance. Passengers remain responsible for their belongings; please contact us promptly about any item that may have been left in a vehicle.
We provide our services with reasonable care. Responsibility for a particular journey is governed by applicable law and the confirmed booking details. Nothing in these terms limits statutory rights or any liability that cannot lawfully be limited. Please tell us promptly about a problem so that we can investigate it.
We handle personal information in accordance with our Privacy Policy.
For questions about these terms or a booking, call 01844 279 100 or email info@britanniacarsuk.co.uk.